IMPORTANT NOTICE
PLEASE READ THESE TERMS CAREFULLY.
BY DOWNLOADING THIS APP YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS DO NOT DOWNLOAD AND/OR USE THIS APP.
1 WHO WE ARE AND WHAT THIS AGREEMENT DOES
1.1 Definitions:
1.1.1 App means the Leadership Conference 2024 (LC24) mobile application powered by Guidebook.
1.1.2 Guidebook means Guidebook Inc (https://guidebook.com/).
1.1.3 Personal Data means any information relating to an identified or identifiable natural person.
1.1.4 UK Data Protection Legislation means all applicable data protection and privacy legislation in force from time to time in the UK including the General Data Protection Regulation, Regulation (EU) 2016/679, as it forms part of domestic law in the United Kingdom by virtue of section 3 of the European Union (Withdrawal) Act 2018 (including as further amended or modified by the laws of the United Kingdom or of a part of the United Kingdom from time to time) (UK GDPR); the Data Protection Act 2018; the Privacy and Electronic Communications Directive (2002/58/EC) (as updated by Directive 2009/136/EC) and the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended.
1.1.5 User (“ticket- holders”, “delegates”, “team member”) means any person who accesses the App.
1.2 The App is operated by Alpha International (“we”, “us”, “our”). We are a charity registered in England and Wales (no. 1086179) and in Scotland (no. SC042906) and a private company limited by guarantee and registered in England & Wales (no. 4157379). We have our registered office at HTB Brompton Road, London SW7 1JA. To contact us, please email ‘[email protected]’.
1.3 In connection with Leadership Conference 2024 (“LC24”), we have developed this App through the Guidebook platform for use by LC24 ticket-holders and LC24 team with the following features (“Services”), subject to Users creating a User account (see Section 4):
1.3.1 Programme information, including a customisable programme schedule, real-time notifications (if User-enabled), maps, venue information, contributor profiles, refreshments and need to know information;
1.3.2 ‘Interact’, a moderated interactive chat feed open to all App Users on which comments may be posted for the duration of LC24 (see section 17); and
1.3.3 Details of capped capacity programme offerings, open to LC24 ticket-holders on a first-come, first served basis, subject to check-in via the App on arrival.
1.4 As an LC24 ticket-holder or team member, we grant you a non-transferable, non-exclusive licence to use the LC24 mobile application software, the content and data supplied with the software (“App”) and any updates or supplements to it, and the Services, as permitted in these terms.
1.5 If you are not an LC24 ticket-holder or team member, you are not permitted to download and use the App.
2 BY DOWNLOADING OR USING THE APP YOU ACCEPT THESE TERMS AND THE AGE RESTRICTIONS
2.1 The App is powered by Guidebook which means that they have provided us with the Guidebook platform, which allows us to develop and manage the App and the Services for LC24.
2.2 These terms apply to all Users of the App. By accessing and using the App you confirm that you accept these terms and that you agree to comply with them. If you do not agree to these terms, you must not access or use the App. In order to attend or serve at LC24, it is not essential that you use the App; full information about the LC24 programme may also be found at [insert link].
2.3 You do not need to create an account in order to access the LC24 guide. However, if you would like to have access to other Services, you may be required to create one.
2.4 You must be aged 18 years or over to accept these terms and you must be aged 13 years or over to use the App.
2.5 If you are aged 13-17 years, you must show your parent/guardian these terms and they must accept them on your behalf, prior to you downloading and using the App. Your parent/guardian will be responsible in addition to you for your compliance with these terms.
2.6 If you are the ‘lead booker’ of a group booking with any group members aged 13 to 17 years, it is your responsibility to notify their parent/guardian of the availability of the App, that use of the App is not a requirement for attendance at LC24, but that should they wish their child to use the App, they must accept these terms on their child’s behalf prior to their child downloading and using the App.
3 OTHER TERMS THAT MAY APPLY TO YOU
3.1 These terms only apply to your access to and use of the App. LC24 ticket sales and terms of attendance are governed separately from these terms of service, see here [insert link].
3.2 By downloading and using the App, you consent to be bound by Guidebook’s terms of service. More specifically, the terms applicable to end Users, available here.
3.3 The ways in which you can use the App may also be controlled by App Store rules and policies. The relevant App Store rules and policies will apply instead of these terms where there are differences between the two.
4 SETTING UP A USER ACCOUNT
4.1 To create your user account, you are required to provide Personal Data including your email address, first name and last name. You will also be asked to create a password, which you should keep confidential and secure. You will be given the option to upload a user image and to provide information regarding your company name and position, but this is not a requirement to use the App.
4.2 Once your user account is set up, you will be able to edit your profile by tapping the cog wheel icon in the top-right corner of the App screen. From there, you can edit your user information and you have the option of adding further information such as your phone number, website, and any Facebook, Instagram, X (formerly Twitter) and LinkedIn accounts. Please note that these platforms are governed by their own terms of use and are not our responsibility.
5 YOUR PRIVACY
5.1 By using the App and/or creating an account, Guidebook may collect your Personal Data including name, email address, Mobile ID, location data, information showing your interactions with other delegates among other information. Guidebook will use your personal information for their own purposes as described in their Privacy Notice available here.
5.2 Once you have created your user account, your first/last name and (if added) profile picture can be seen by other App Users. Any other information you provide is kept private from other Users, however, we will be able to access the following information: which sessions you have added to your personal schedule, your areas of interest (speakers, seminars, etc.) you have added to your list, and general metrics (time in the App).
5.3 If you create an account, you can easily control your privacy status in Guidebook’s Privacy Center which is located within your account settings on the App.
5.4 Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the App may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted. For more information, please read Guidebook’s security statement here.
5.5 As a data subject, you can exercise any of the following rights at any time and at no cost except in circumstances where the request is manifestly unfounded or excessive, in which case we will charge a reasonable fee for the administrative costs of complying with your request:
5.5.1 the right to be informed on how we process your Personal Data;
5.5.2 the right of access to your Personal Data;
5.5.3 the right to rectification of your Personal Data;
5.5.4 the right to erasure of your Personal Data;
5.5.5 the right to restrict the processing of your Personal Data;
5.5.6 the right to data portability;
5.5.7 the right to object to the processing of your Personal Data; and
5.5.8 rights in relation to automated decision making and profiling.
5.6 If you wish to exercise any rights under the UK Data Protection Legislation please email [email protected] with your request.
5.7 In order to exercise your rights with respect to the information that Guidebook collects/ will collect about you for their own purposes, please see Clause 7 of their Privacy Notice here.
5.8 We shall not retain your Personal Data, where relevant, for longer than necessary, in connection with our purposes of processing.
6 OPERATING SYSTEM REQUIREMENTS
6.1 Guidebook-powered mobile Apps are available to all devices that meet the following minimum requirements:
• iOS: Guidebook requires iOS or iPadOS 13.0 or later. Guidebook is compatible with iPhone, iPad, and iPod touch; and
• Android: Guidebook is supported on all devices that have access to the Google Play Store, provided they’re running Android version 6.0 or later.
6.2 Additionally, Guidebook recommends utilising an up-to-date version of any Chromium-powered browser such as Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Edge.
7 SUPPORT FOR THE APP AND HOW TO TELL US ABOUT PROBLEMS
7.1 Contacting us. If you want to learn more about the App or the Services or have any problems using them, or if you think the App or the Services are faulty or misdescribed, or you wish to contact us for any other reason, please email ‘[email protected]’.
7.2 How we will communicate with you. If we have to contact you we will do so by email to you or the lead booker in relation to a group booking.
8 HOW YOU MAY USE THE APP, INCLUDING HOW MANY DEVICES YOU MAY USE IT ON
8.1 In return for your agreeing to comply with these terms you may:
8.1.1 download and view, use and display the App and the Services on such devices for your personal purposes only; and
8.1.2 receive any new updates incorporating new features, security updates, and bug fixes and corrections of errors that we may provide to you through the Guidebook platform.
9 YOU MAY NOT TRANSFER THE APP TO SOMEONE ELSE
9.1 We are giving you personally the right to use the App and the Services as set out above in Section 8. You may not otherwise transfer the App or the Services to someone else, whether for money, for anything else or for free. If you sell any device on which the App is installed, you must remove the App from it.
10 CHANGES TO THESE TERMS
10.1 We may need to change these terms to reflect changes in law, Guidebook’s Terms of Service or best practice or to deal with additional features which we introduce.
10.2 We will notify you of a change when you next start the App.
10.3 If you do not accept the notified changes you may, except where the notified changes constitute a critical change, continue to use the App and the Services in accordance with the existing terms but certain new features may not be available to you. If the notified changes constitute a critical change you will not be permitted to continue to use the App and the Services.
11 UPDATE TO THE APP AND CHANGES TO THE SERVICES
11.1 From time to time Guidebook may automatically update the App to improve performance, enhance functionality, reflect changes to the operating system or address security issues.
11.2 If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App and the Services.
11.3 The App will always work with the current or previous version of the operating system (as it may be updated from time to time) and match the description of it provided to you when you first downloaded it.
12 IF SOMEONE ELSE OWNS THE PHONE OR DEVICE YOU ARE USING
12.1 If you download the App onto any phone or other device not owned by you, you must have the owner’s permission to do so. You will be responsible for complying with these terms, whether or not you own the phone or other device.
13 OTHER WEBSITES LINKED IN THE APP
The App or any Services may contain links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy and cookie policies (if any).
14 WE ARE NOT RESPONSIBLE FOR DATA CHARGES
14.1 We are not responsible for any charges or fees you may incur in connecting to the App or any Service. It is your responsibility to check the terms of your mobile data provider.
15 LICENCE RESTRICTIONS
15.1 The following provisions should be read in conjunction with Guidebook’s Terms of Service.
15.2 You agree that you will:
15.2.1 not rent, lease, sub-license, loan, provide, or otherwise make available, the App or the Services in any form, in whole or in part to any person without prior written consent from us;
15.2.2 not copy the App or Services, except as part of the normal use of the App or where it is necessary for the purpose of back-up or operational security;
15.2.3 not translate, merge, adapt, vary, alter or modify, the whole or any part of the App or Services nor permit the App or the Services or any part of them to be combined with, or become incorporated in, any other programs, except as necessary to use the App and the Services on devices as permitted in these terms;
15.2.4 not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the App or the Services nor attempt to do any such things, except to the extent that (by virtue of sections 50B and 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are necessary to decompile the App to obtain the information necessary to create an independent program that can be operated with the App or with another program (Permitted Objective), and provided that the information obtained by you during such activities:
(a) is not disclosed or communicated without the Licensor’s prior written consent to any third party to whom it is not necessary to disclose or communicate it in order to achieve the Permitted Objective; and
(b) is not used to create any software that is substantially similar in its expression to the App;
(c) is kept secure; and
(d) is used only for the Permitted Objective;
15.2.5 comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the App or any Service.
16 ACCEPTABLE USE RESTRICTIONS
16.1 You must:
16.1.1 not use the App or any Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the App, any Service or any operating system;
16.1.2 not use the App or any Service in any manner which may cause harm to you or any other individual, for example, whilst driving or whilst operating heavy machinery. This is a non-exhaustive list of prohibited uses;
16.1.3 not infringe our intellectual property rights or those of any third party in relation to your use of the App or any Service, including by the submission of any material (to the extent that such use is not licensed by these terms);
16.1.4 not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the App or any Service;
16.1.5 not use the App or any Service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other Users; and
16.1.6 not collect or harvest any information or data from any Service or our systems or attempt to decipher any transmissions to or from the servers running any Service.
17 INTERACTIVE SERVICES
Uploading content through our App
17.1 Whenever you make use of a feature that allows you to upload content to our App, or to make contact with other Users of our App, you must comply with the content standards set out in these terms.
17.2 We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to the App or any Service constitutes a violation of their intellectual property rights, or of their right to privacy.
17.3 We have the right to remove any content you share on our App or any Service, or in our absolute discretion may block you from using the interactive services permanently or for such period as we see fit, if in our reasonable opinion your content does not comply with the standards set out in these terms. In addition other Users have the ability to flag posts and once a post is flagged three times, it will automatically be removed.
Content standards
17.4 These content standards apply to any and all material which you contribute to the App and to any interactive services associated with it, including the use of video links.
17.5 Each contribution must be accurate (where it states facts), be genuinely held (where it states opinions) and comply with the applicable law. Contributions must not:
17.5.1 contain any material which is defamatory of any person;
17.5.2 contain any material which is obscene, offensive, hateful or inflammatory;
17.5.3 promote sexually explicit material;
17.5.4 promote violence;
17.5.5 promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
17.5.6 infringe any copyright, database right or trade mark of any other person;
17.5.7 be likely to deceive any person;
17.5.8 be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
17.5.9 promote any illegal activity;
17.5.10 be threatening, abusive or an invasion of another's privacy, or cause annoyance, inconvenience or needless anxiety;
17.5.11 be likely to harass, upset, embarrass, alarm or annoy any other person;
17.5.12 be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
17.5.13 give the impression that they emanate from us, if this is not the case;
17.5.14 advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse; or
17.5.15 contain any advertising or promote any services or web links to other sites unless authorised by us.
17.6 You must at all times be respectful of other Users of the App.
User Generated Content
17.7 The App may include information and content uploaded by other Users of the App, through the App’s chat functions and/or any other features developed by us to encourage collaboration and sharing on our App. This information and content have not been verified or approved by us. The views expressed by other Users on our App do not necessarily represent our views or values.
17.8 If you wish to complain about content uploaded by other Users, please flag these via the chat function in the App or email us at ‘[email protected]’.
18 INTELLECTUAL PROPERTY RIGHTS
18.1 All intellectual property rights in the App and any Service throughout the world belong or are licensed to us and the rights in the App and the Services are licensed (not sold) to you. You have no intellectual property rights in, or to, the App or the Services other than the right to use them in accordance with these terms.
19 OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
19.1 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.
19.2 We are not responsible for events outside our control. If our provision of the Services, or support for the App or the Services is delayed by an event outside our control then we will contact you, or if you are part of a group booking, the lead booker by email as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event.
19.3 Limitations to the App and the Services. The App and the Services are provided for general information purposes only. They do not offer advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the App or the Services. Although we make reasonable efforts to update the information provided by the App and the Services, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date.
19.4 Check that the App and the Services are suitable for you. The App and the Services have not been developed to meet your individual requirements. Please check that the facilities and functions of the App and the Services are suitable for you.
19.5 If you are using the App as a representative of an organisation the following limitations on liability will apply:
19.5.1 We exclude all implied conditions, warranties, representations or other terms that may apply to the App or any content on it.
19.5.2 We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
(a) use of, or inability to use, the App; or
(b) use of or reliance on any content displayed on or accessed within the App.
19.5.3 In particular, we will not be liable for:
(a) loss of profits, sales, business, or revenue;
(b) business interruption;
(c) loss of anticipated savings;
(d) loss of business opportunity, goodwill or reputation
(e) loss of use or corruption of software or Personal Data; or
(f) any indirect or consequential loss or damage.
19.6 If you are an individual User the following limitations on liability will apply:
19.6.1 If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or our failing to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both we and you knew it might happen.
19.6.2 If defective digital content that we have supplied damages a device or digital content belonging to you, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the operating system requirements advised by us.
19.6.3 The App is for domestic and private use. If you use the App for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of use or corruption of software or Personal Data, loss of business, business interruption, or loss of business opportunity.
20 WE MAY END YOUR RIGHTS TO USE THE APP AND THE SERVICES IF YOU BREAK THESE TERMS
20.1 We may end your rights to use the App and Services at any time by contacting you if you have broken these terms in a serious way. If what you have done can be put right we will give you a reasonable opportunity to do so.
20.2 If we end your rights to use the App and Services:
20.2.1 You must stop all activities authorised by these terms, including your use of the App and any Services.
20.2.2 You must delete or remove the App from all devices in your possession and immediately destroy all copies of the App which you have and confirm to us that you have done this.
20.2.3 We may remotely access your devices and remove the App from them and cease providing you with access to the Services.
21 WE MAY TRANSFER THIS AGREEMENT TO SOMEONE ELSE
21.1 We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not adversely affect your rights under the contract.
22 YOU NEED OUR CONSENT TO TRANSFER YOUR RIGHTS TO SOMEONE ELSE
22.1 You may only transfer your rights or your obligations under these terms to another person if we agree in writing.
23 GEOGRAPHIC ACCESS RESTRICTIONS
23.1 In order to comply with all applicable UK and US sanction and export control laws, we limit access to our App based on geographic location. If you are located in a country or region which is subject to applicable sanction or export controls, you may not be able to access our App. In addition, you may not access our App if you are an individual subject to applicable UK or US sanctions and by accessing our App you certify that you are not subject to such UK or US sanctions and that you are not located or ordinarily resident in a country or region which is subject to applicable sanction or export controls including any of those listed above.
24 NO RIGHTS FOR THIRD PARTIES
24.1 This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.
25 IF A COURT FINDS PART OF THIS CONTRACT ILLEGAL, THE REST WILL CONTINUE IN FORCE
25.1 Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
26 EVEN IF WE DELAY IN ENFORCING THIS CONTRACT, WE CAN STILL ENFORCE IT LATER
26.1 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
27 WHICH LAWS APPLY TO THIS CONTRACT AND WHERE YOU MAY BRING LEGAL PROCEEDINGS
27.1 These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in a different country you can bring legal proceedings in respect of the products in either the courts of your country of residence or the English courts.